Refund Policy

Refund Policy

Last Updated: 18/11/25

At Dhiya Mart, we aim to provide a smooth shopping experience. Our Refund Policy is as follows:

1. Eligibility for Refunds

Refunds are applicable only for:

- Damaged products

- Wrong items delivered

- Missing products

- Product not delivered

2. Time Frame

Refund requests must be raised within 7 days of delivery.

3. Refund Method

Refunds will be processed to the original payment method within 5-7 business days after approval.

4. Non-refundable Items

- Perishable items

- Opened or used products

- Products marked "non-returnable"

For refund requests, contact: support@dhiyamart.in